q: What payment systems does WiFilez Remote support?

a: WiFilez Remote supports PayPal Standard payments. With your paid registration, you'll receive instructions on setting up Instant Payment Notification (IPN) to complete transactions automatically. Your customers will receive access to their purchased content instantaneously.

q: What payment systems does WiFilez Professional support?

a: WiFilez Professional supports PayPal Payments Standard with IPN, PayPal Payments Pro and Authorize.net for credit card acceptance (Visa, Mastercard, American Express and Discover) and Google Checkout. WiFilez is a certified Google Checkout vendor.

Additional payment methods may be added quickly. Please contact us for information on additional payment methods.

q: I forgot my password. How can I have it sent to me?

a: Enter your email address below and click the 'Remind Password' button. Make sure that any spam filters you have active are not blocking emails from wifilez.com.

The password will be sent to the address you specify in the form above. This address must be in our customer database. If you are registered under an email address, and you can no longer access the account, contact our technical support at support@wifilez.com.

q: I cannot login. What have I missed?

a: Make sure you are using the correct password and caps-lock on your keyboard is not turned on. Passwords are case sensitive and may be changed once you are logged in for the first time.

q: How can I download my registered products?

a: Once you are logged in, you will be taken to your product registrations page. Click the green/red download button to download products which have been registered to you.